As leaders, it comes as no surprise when research shows us that we can retain employees in our business by creating a healthy, supportive, empathetic, and highly communicative environment.
It may surprise you though that recent research shows 57 per cent of employees quit because of their boss. Another 14 per cent have left multiple jobs because of their managers and an additional 32 per cent have seriously considered leaving because of their managers.
In what is increasingly becoming a “war for skills” leaders should be looking to lead with authenticity and empathy to attract, retain and grow talent.
There has been a great deal of publicity recently about the resignation of the Prime Minister of New Zealand Jacinda Ardern, who became known as someone who leads with kindness, compassion and strength. In 2022, she delivered a powerful speech at Harvard University speaking about the importance of democracy and kindness.
She said of her role recently “I actually decided I didn’t necessarily want to build some tough exterior. Instead, I just learned how to filter things; how to kind of take on board that criticism and listen to it when I needed to, or otherwise say, ‘Well, actually that person’s just coming from a very different perspective’, and just learn how to filter it. And so that was a really big learning curve, you know? Actually, the world doesn’t need a whole lot of massively thick-skinned politicians; they do need people who care.”
Find out more about why the future of leadership is kindness.