From Authority to Empathy: Redefining Leadership for the Future

It was during a recent conversation with Annabel Rothwell, a young professional at the very start of her career, that we explored what the next generation truly hopes to see from leaders in business. Here Annabel shares her personal perspective on the qualities that matter most, the role of authenticity and inclusivity, and why the future of leadership must put people first.

As someone starting out in my career, I’ve thought a lot about the kind of leadership I want to see in today’s workplaces and what it should look like in the future. For me, leadership isn’t about titles or authority, it’s about purpose, people, and progress. I hope to work with leaders who are passionate about what they do, supportive of their teams, and committed to creating a positive impact. The best leaders are those who inspire through energy and collaboration, while recognising and valuing the unique contributions of each individual.

Authenticity, transparency, and vulnerability are not optional in leadership anymore, they are essential. When leaders are genuine and open, they build trust and create spaces where people feel respected and heard. At the same time, I believe leaders must balance standing by their values with the responsibility of listening to diverse perspectives. It is possible to model fairness and integrity without losing neutrality, especially in areas like HR where trust depends on balance.

Looking ahead, I hope leadership will move away from celebrating individual achievements and instead focus on empowering and supporting others. Collective growth and shared accomplishments are what drive healthy, thriving organisations. With AI, remote work, and automation becoming part of everyday life, leaders will need to adapt without losing sight of people. Technology can improve productivity, but it should never replace human connection. Similarly, remote work should be seen as a chance to provide flexibility while still maintaining accountability and high standards. Above all, leaders in the future must embrace diversity and inclusion not as obligations, but as powerful drivers of creativity, innovation, and problem-solving.

I feel most valued when leaders listen actively and follow through with action. Recognition for day-to-day contributions, meaningful growth opportunities, and genuine support make a huge difference. What holds young professionals back most is being underestimated or limited by unnecessary barriers. Leaders should trust us to step up, encourage ambition, and provide stretch opportunities so we can rise to the challenge.

If I were to create a manifesto for the next generation of leaders, it would be simple: people come first, success is shared, and integrity matters above all else. Lead with empathy and respect, celebrate team achievements over individual recognition, and have the courage to adapt to change while keeping human connection at the heart of everything.

For today’s leaders, my advice is clear: listen and act, trust young talent, embrace change without losing sight of people, and lead with empathy, integrity, and courage. Those who do will not only stay relevant but will create workplaces where everyone can thrive. And that, to me, is what the future of leadership should be.

— Annabel Rothwell

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